When surveyed owners of property management companies said their number one complaint they had was that their expectations weren’t met. We have created these 5 performances guarantees to add transparency to our industry!
We guarantee the tenants that we place for 12 months. If for any reason the tenant defaults in the first year we will re-lease the unit at no additional leasing fee to the Owner. We certify that you will NEVER have to pay two leasing fees in the same 12 month period.
We are so confident in our tenant screening process, that we will cover the eviction expense for the first year for any new tenant we place and manage.
For no extra charge to owners, we guarantee your home will not be damaged by any approved animal. When we allow a pet into a home, we screen each pet and guarantee if the pet does any damage beyond the tenants’ security deposit we will provide up to $2000 of work from our maintenance department to repair damages.
We guarantee you will receive your monthly statement on time every month or that months management fee is free.
Our goal is to always return emails and calls the same day we receive them, however sometimes it doesn’t happen. So we guarantee we will get back to all clients within 24 hours or your management fee is free!